How Do I Refer Someone to a Food Bank?

How Do I Refer Someone to a Food Bank?

Referring someone to a food bank in the UK involves guiding them to an organisation or professional that can assess their situation and provide a referral or voucher. Food banks typically require a referral to ensure the support reaches those most in need. Here’s how to refer someone to a foodbank.

Step 1: Identify a Referral Organisation

Foodbanks usually work with referral organisations that evaluate the individual’s financial situation. Common referral organisations include:

• Citizens Advice: They provide advice and can issue food bank vouchers.
• GPs or Health Professionals: Medical professionals can refer patients in need to food banks.
• Social Services: Local authorities often refer individuals and families to food banks.
• Schools: Teachers or pastoral staff may issue referrals for children and families in need.
• Charities and Community Groups: Local organisations often assist with food bank referrals.

Make sure the person you are referring knows which referral organisations operate in their area.

Step 2: Explain the Referral Process

It’s important to explain to the individual that they need to contact a referral organisation to receive a foodbank voucher. This voucher will allow them to access a foodbank and receive a food parcel. Reassure them that the process is straightforward and confidential.

Step 3: Assist Them in Contacting a Referral Organisation

You can support the person by helping them contact the appropriate organisation. For example:

• Provide Contact Details: Share the phone number or email address of local referral agencies.
• Help With Communication: If the person struggles with communication or language barriers, offer to help them draft an email or make a phone call.
• Signpost Local Resources: Direct them to local advice centres, Citizens Advice offices, or their GP surgery.

Step 4: Provide Details of the Nearest Food Bank

Once they have a voucher, help them locate the nearest food bank. This can be done through:

• The Trussell Trust Website: Their online tool helps find food banks in their network.
• Local Council Websites: Many councils list independent food banks in the area.
• Community Centres: These often have information about nearby food banks.

Ensure the individual knows the food bank’s location, opening hours, and any identification they may need to bring.

Step 5: Offer Emotional Support

Referring someone to a food bank can be a sensitive process. Be empathetic and non-judgmental. Let them know that foodbanks are there to provide temporary support during challenging times and that they are not alone in seeking help.

So, how can I help some else get a referral to a food bank?

Referring someone to a food bank involves connecting them with a referral organisation, ensuring they understand the process, and helping them locate a food bank. The process is designed to ensure that food bank resources are distributed to those in genuine need. By guiding someone through these steps, you can help them access vital support and alleviate immediate food insecurity.

Did you have another question about food banks? See all our FAQs.